100% happiness guarantee
Our promise to you
We all know that kids can sometimes be picky eaters. So, if your order isn't right first time, we offer a full refund or flavour swap guarantee*.
Still unsure?
What leading nutritionists say:
FAQ
What if my kids don't like the taste?
We carefully developed the YSN range to be tasty to even the fussiest of eaters, but we understand that kids can sometimes be selective eaters.
If your order isn't right first time, you can take advantage of a full refund or flavour swap with our 100% happiness guarantee*.
Can I buy samples?
We don't produce samples of our core powdered range, but we do offer then in smaller 500g pouches.
If your first order isn't right, we'll send you a new one to try free of charge or your money back. We like win-wins too!
Am I locked into a subscription?
A recurring subscription provides effortless, automatic refills on products you need to replenish regularly.
You stay in full control of your subscription. Once set up, you can cancel anytime.
There's no minimum term and no cancellation fees, you stay in control.
Once subscribed, you can pause, skip orders, change delivery dates and even your products.
If you have any trouble logging in to manage your account, simply send us an email and we'll be more than happy to help :D
Anything we haven't answered?
Head over to our help centre.
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Please see our full T&C's here for detailed information on our return and free flavour swap guarantee